Theme Behaviour change
A behaviour change course, for yourself or your team

Most behaviour change courses hand you models. Few show you how to apply them tomorrow.

You learn about Kahneman, about nudging, about the Influence Framework. Back at work on Monday, nothing changes, because knowledge is not the same as a skill. A course that actually sticks teaches you to diagnose behaviour, design the context, and measure the result, on your own or with your team.

See the course → Individual or with your team
10,000+
trained
9.3/10
rating
EQAC
certified
€690
from, excl. VAT
Professionals work on a behaviour change challenge during a SUE course
Familiar to anyone considering a course

"We did a training. Two weeks later everyone was back to doing the same thing."

10,000+ professionals trained, including people from

ING Heineken KPN ANWB Randstad Achmea Eneco Centraal Beheer ING Heineken KPN ANWB Randstad Achmea Eneco Centraal Beheer
Why most courses don't stick

Why knowledge about behaviour change rarely leads to behaviour change

Astrid Groenewegen wrote an article about it: informing doesn't work. You can tell someone everything about bias and motivation, and their behaviour stays the same. That goes for your customer, your colleague, and for you after a course that stops at theory.

01 - The information myth

Knowing more doesn't change behaviour

Most courses assume the information-deficit model: if people just understand it, they will change. That model is wrong. Knowing and doing run on two different systems in your brain.

02 - The intention-action gap

You get it, and still don't do it

That comes down to plain human nature: in the moment, the old habit beats the good intention you formed two weeks earlier in the training room.

03 - Back to the old context

The course changes, your work environment doesn't

You return to the same meetings, the same defaults, the same colleagues showing the old behaviour. Without an adjusted context, that environment beats your new insight.

04 - No diagnosis

Without a diagnosis, you reach for the wrong fix

A course that starts with interventions instead of asking why the behaviour is the way it is now usually solves the wrong problem.

05 - Someone else's case

Someone else's example doesn't teach you to solve your own problem

Until you practise with your own challenge, the method stays abstract. You learn to apply it by doing, not by watching.

06 - No measurement

Without measurement, you never know if it worked

A course without an experiment ends with a feeling, not proof. You only know an intervention works once you test it.

07 - System 1

96% of behaviour is automatic

Most courses only address the conscious, rational part of the brain. Behaviour change mostly lives on autopilot.

Read Astrid's full article: why informing doesn't work → The complete guide to behaviour change →
Behavioural Design is the missing layer.

A behaviour change course teaches you to design the context, not just know the theory.

A behaviour change course teaches you how to diagnose behaviour, how to design the context that makes new behaviour more likely, and how to prove with an experiment that the intervention works. You can apply that method to any behavioural problem, from your own habits to the behaviour of an entire team, in place of a list of models to memorise.

1
Diagnose the behaviour. You map which forces hold the current behaviour in place: which defaults, habits and social norms make the old pattern logical.
2
Design the context. Using the SUE Influence Framework, you design interventions that make the new behaviour easier than the old one.
3
Prove the effect. You test the intervention and measure whether the behaviour actually shifts, so behaviour change is a demonstrated result, not an assumption.
Read more about the Behavioural Design Method →
What professionals say after the course

From KPN to a Managing Director: they look at behaviour differently afterwards.

10,000+ professionals took a SUE course. These three have one thing in common: they applied it straight away.

After 7,500 working days, I learned how you could influence behaviour in just two days. Afterwards, you can initiate change where you have never previously considered to start a change.

Harold van Puijenbroek
Harold van Puijenbroek
Managing Director
★★★★★

An educational training that provides easy tools for behavioural change.

Matty Snoep
Matty Snoep
Change Manager
★★★★★

A method that helps you to better identify needs from your daily practical examples and to really make a difference through small experiments.

Robin Gerritsen
Robin Gerritsen
Director Customer Experience
★★★★★
The best way to start

Start with the course that lays the foundation for any behavioural challenge.

The Fundamentals Course is our most popular course: the full Behavioural Design method, directly applied to your own challenge. Live in Amsterdam or online at your own pace.

Fundamentals Course: behaviour change training at SUE
Most popular starting point
2 days
or online at your own pace
Individual
or in a group
€1,190
excl. VAT, from online
SUE Academy · Foundational course

Fundamentals Course

You learn the full Behavioural Design method: diagnosing behaviour, designing interventions with the Influence Framework, and testing whether they work. Live in two days in Amsterdam, or through 33 lessons online at your own pace.

More about the Fundamentals Course →

Want to go deeper, or start with your team instead? See three other ways to start ↓

More options

Want to go deeper, or start with your team instead?

From a focused training in change behaviour to an in-company programme for your whole team.

Leading Change and Transformation training
Online or in-company Deep Dive

Leading Change & Transformation

A training focused specifically on behaviour change within change processes: why change programmes stall, and how you design change that sticks as a leader.

  • Self-paced online or in-company
  • Focused on change behaviour
  • €690 excl. VAT
More about this training →
Advanced Course: deepening after the Fundamentals
4 months · expert track

Advanced Course

For those who already know the Fundamentals and want to go further. Five training days spread across four months, built around a real practice case you develop step by step.

  • Follow-up to the Fundamentals Course
  • Works on a real practice case
  • €3,990 excl. VAT
More about the Advanced Course →
Masterclass Change Management for teams
1 day · in-company for teams

Masterclass Change Management

An intensive day with your whole team: diagnosing behaviour and designing the first interventions for your own change challenge, in-company on location or in Amsterdam.

  • In-company, up to 16 participants
  • Built around your own challenge
  • €7,990 excl. VAT
More about the Masterclass →

Looking for an organisation-wide programme? See Learning Journeys → · or read more about Behavioural Design for change managers →

Why the SUE Behavioural Design Method

Behavioural science made applicable for anyone who wants to design behaviour.

Most behavioural science knowledge sits locked away in academic papers. SUE built the Influence Framework, a practical roadmap any professional can apply without a scientific background.

SUE Influence Framework: the forces that shape behaviour change
No academic theory, you work on your own challenge during the course and leave with a fully worked-out plan
Built on Kahneman, Cialdini and Thaler, scientifically grounded but accessible for practitioners
Our own method, the Influence Framework isn't taught anywhere else, described in our #1 bestselling management book
16 years of experience, from ING and KPN to the Dutch government: the method is proven on the largest behavioural challenges

SUE Behavioural Design was a genuine experience that changed how I look at behaviour. They take you through challenging topics in a very pragmatic way. I think the Influence Framework will solve many problems in the world. It's more than just a method, it's a fundamentally different way of thinking.

Eline Grouwels
Eline Grouwels
Founding partner - Umital
★★★★★
Springest
9.3/10
★★★★★
Google Reviews
4.8/5
★★★★★
certified
EQAC certified
Trusted by
ING Heineken KPN Randstad Achmea
Further reading

Behaviour change explained

In-depth articles on the behavioural science behind change, written from SUE's own practice.

See all articles on behaviour change →
Frequently asked questions

A few more things

A behaviour change course teaches you how to diagnose behaviour, how to design the context that makes new behaviour more likely, and how to prove with an experiment that the intervention works. It is a method you can apply to any behavioural problem, from your own habits to the behaviour of an entire team, rather than a list of models to memorise.

In practice the terms overlap. At SUE, a course is usually short and focused on one topic, a training runs for one to several days and is hands-on, and a programme such as the Fundamentals Course or Advanced Course builds a complete method across multiple sessions. All three teach you to make behavioural science applicable, the difference is depth and time investment.

Yes. Alongside the individual Fundamentals and Advanced Course, we offer in-company programmes: the one-day Masterclass Change Management from €7,990, and the Behavioural Design Accelerator, a three-month programme for teams who want to crack a concrete challenge.

That depends on the format. The Fundamentals Course starts from €1,190 online or €1,490 live in Amsterdam. The Leading Change and Transformation training starts from €690, online or as an in-company Deep Dive. For teams, an in-company Masterclass starts from €7,990. In a no-obligation conversation we look at what fits your situation.

Yes, participants in the Fundamentals and Advanced Course receive a certificate. SUE Behavioural Design Academy is EQAC-certified, the international quality standard for training institutes.

No. Coaching and therapy focus on the individual and their personal development. A behaviour change course at SUE is behavioural science applied to a problem: how you design the context, the defaults and the social norms so that desired behaviour becomes the path of least resistance, for yourself, in a team, or with customers.

Ready to start?

Designing the context is the skill a behaviour change course should give you.

From knowledge about behaviour to behaviour change that sticks. The Behavioural Design Method gives you the framework to design it.

See the Fundamentals Course → See the Masterclass Change Management →