Most logic models stop at the first-order outcome: if we do X, Y happens. SUE trains policy, programme and impact teams to add the behavioural layer underneath the diagram, and to trace what an intervention triggers elsewhere before it goes live.
"The logic model looked perfect on the slide. It never played out that way."
10,000+ professionals trained, including people from
Some are documented by the Netherlands Scientific Council for Government Policy, others by Kahneman and Lipsky. They apply to the people your intervention targets and to the person who delivers it on the ground. None of them show up on a logic model diagram, and every one of them is designable.
Most theory of change diagrams map the intended outcome and stop there. They rarely model what else moves: which behaviour shifts elsewhere as a reaction to the intervention.
A logic model assumes people weigh the intervention and choose accordingly. Most behaviour runs on autopilot, habit and social proof, not on a rational cost-benefit calculation.
The Netherlands' WRR advisory council showed it in 2017: a theory of change assumes people who can plan, persist and resist temptation. For large groups, especially under stress, that's a heavier ask than the diagram suggests.
As Michael Lipsky described in 1980: the caseworker with limited time and wide discretion decides what the intervention means in practice, not the diagram.
Whatever looks like the norm in the community or the sector becomes the norm. An intervention that ignores it usually loses to it.
Not the stated theory, but the default option, the enrolment process and the number of steps decide what most people actually do.
Most theories of change speak to the conscious, deliberate mind. But behaviour lives on autopilot. Arguments never reach that layer.
A theory of change maps how and why an intervention is expected to lead to a specific outcome. Most theories of change stop at that first arrow: if we do X, Y happens. But an intervention doesn't operate in isolation. It changes incentives, habits and norms elsewhere in the system too. In Gamechangers, Tom de Bruyne describes how small, targeted interventions trigger large systemic change, and why you have to think through what an intervention causes elsewhere before you act on it. That's exactly the layer most theory of change work leaves out.
A standard theory of change stops at the causal chain and an end-of-programme evaluation. We add two sharp steps: designing the behaviour itself, and thinking through what the intervention causes elsewhere before it launches. Skip one of the four steps, and the theory stays a diagram that doesn't survive contact with reality.
Policy, programme and impact professionals among our 10,000+ alumni have one thing in common.
Inspiring and recognisable. Good to combine with service design projects. I want to use this knowledge to improve the service for civilians in The Hague.

Very nice and directly applicable training! I would like to share what I have learned with my colleagues and apply it directly in my work.

A fun, interactive and easy way to understand complex human behaviour and decision making. For everyone who needs to pitch an idea or implement process or policy.

The Fundamentals Course teaches you the complete Behavioural Design Method: from behavioural diagnosis to intervention design. Exactly the layer most theory of change training leaves out. Self-paced online, or as a two-day live course.
Want to pressure-test your organisation's theory of change together? See the in-company formats ↓
Three in-company formats, depending on how deep you want to go and how long you want to build. Always applied to the programme or policy your own organisation runs.
Most behavioural science knowledge sits locked in academic papers and advisory reports. SUE built the Influence Framework, a practical step-by-step approach any policy or programme professional can apply without a scientific background.
“ SUE Behavioural Design was a real experience that changed how I look at behaviour. They walk you through challenging topics in a very pragmatic way. I think the Influence Framework will solve a lot of problems in the world. It's more than a method, it's a fundamentally different way of thinking.
In-depth articles on the behavioural science behind policy, programme design and government communication, written from SUE's practice.
How government organisations use behavioural science to design programmes and policy that actually move citizens.
Read article →The most common design mistakes behind a theory of change that looks right on paper, and how to catch them before you launch.
Read article →Trust isn't a communication problem, it's the result of consistently experienced behaviour, and that belongs in your theory of change.
Read article →Which training format fits which programme, from individual depth to an organisation-wide programme.
Read article →The definition, the boundaries and the ethics of nudging as an intervention, with concrete examples.
Read article →Everything on nudging as an intervention: the theory, the application and the most used techniques.
Read article →A theory of change is a diagram or narrative that maps how and why an intervention is expected to lead to a specific outcome. It sets out the assumptions, the intended activities, and the causal chain that connects them to the intended result.
A logic model lists inputs, activities, outputs and outcomes in a straightforward sequence. A theory of change goes further and explains the underlying assumptions: why the activity is expected to cause the outcome, and under which conditions. Most logic models and most theories of change both stop at the first-order effect, and rarely map what else the intervention changes.
No, not as a standalone facilitation service. SUE adds the layer that most theory of change processes skip: diagnosing the actual behaviour behind the intended outcome, and predicting the second and third order effects before the intervention is rolled out. If your organisation already has a theory of change, SUE's training helps you pressure-test and strengthen it.
The Fundamentals Course starts from €1,190 online or €1,490 as a two-day live course. For teams, SUE designs an in-company Masterclass from €7,990, a Sprint from €11,900, or a custom Learning Journey.
Policy officers, programme managers, impact and evaluation professionals, and anyone at a government body, foundation or NGO who builds or relies on a theory of change. No prior knowledge of behavioural science is required to start.
A theory of change usually assumes people act on the stated incentive: if we inform them, they will choose differently. In practice, most behaviour runs on automatic habits, social norms and defaults, not on stated incentives. Without a behavioural layer, a theory of change explains the logic on paper, but not what actually happens.
From the diagram on the slide to the behaviour in the field. The Behavioural Design Method gives you the framework to design it, and to predict what it triggers.