Online Course · Designing AI-Adoption

AI adoption is probably the biggest behaviour change challenge of our time. Treat it like one.

This is not an AI skills course. It is a behavioural science course for people who need AI to actually stick in their organisation.

92% of AI adoption fails. Not because the technology is wrong, but because it fights human psychology. This course teaches you to design AI adoption as a behaviour change challenge using the SUE Influence Framework, Jobs-to-be-Done, and three capabilities that make human-AI teams actually work.

  • Why smart people still don't use the tools you give them
  • How to see AI resistance through the eyes of the person who doesn't want to change
  • How to build the three capabilities that make human-AI teams outperform
  • How to lead adoption so new behaviour spreads through your team
Preview Course
Status
Coming soon
Lessons
12
Price
€690

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See the full curriculum ›

Trusted by experienced professionals working at

Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ
Skills you will gain
Understand why your team resists the tools you give them Build the skills that make human-AI teams actually work Get better answers by asking better questions Know when AI output is good enough and when it's not Get smarter from every AI interaction Lead adoption so new behaviour spreads naturally
What you will get

Your learning journey, lesson by lesson

Lesson 1: Why smart people still don't use new tools. The knowing-doing gap. Manager support = 9x more likely to find AI helpful.
Lesson 2: Seeing through the eyes of someone who doesn't want to change. Present bias, ambiguity aversion, identity threat.
Lesson 3: When humans and AI truly make each other stronger. MIT meta-analysis. Three capabilities: Briefing, Reviewing, Knowledge Anchoring.
Lesson 4: Discovering what people are actually trying to protect. Jobs-to-be-Done for AI adoption. McDonald's milkshake + MD Anderson $62M failure.
Lesson 5: Making the invisible forces behind resistance visible. SUE Influence Framework. Loss aversion. BCG/Harvard 758-consultant study.
Lesson 6: From assumptions to sharp behavioural diagnoses. Construal level theory. Adding context and precision.
Lesson 7: The art of asking sharp questions to AI. Self-efficacy. Mastery experiences. Design your personal entry point.
Lesson 8: Briefing: how to get better answers from AI. Curse of knowledge. Five-element brief structure.
Lesson 9: Reviewing: when an AI answer is good enough and when it isn't. Three levels of review. Air Canada chatbot case.
Lesson 10: Anchoring knowledge: how to get smarter from every AI interaction. Deliberate practice. Compound advantage.
Lesson 11: How new behaviour spreads through teams. Manager embedding mechanisms. Psychological safety. GitHub Copilot case.
Lesson 12: The partner you always wanted. AI as thinking partner, not tool. The compound effect of capabilities over time.
Professionals during a SUE behavioural design AI adoption training SUE Behavioural Design toolkit with templates, cheat cards, and frameworks

12 lessons. 4 modules. 100% practical. Coming soon.

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€690 · Lifetime access · Be the first to know

AI Inside

AI-Powered Behavioural Design

10+ AI Prompt Guides + Exclusive SUE Guru GPT Access

Every module comes with dedicated AI prompts that accelerate your learning and sharpen your outcomes. Plus lifetime access to the SUE Behavioural Design Guru GPT, your personal AI mentor for applying behavioural science long after the course ends.

SUE Behavioural Design AI Guru GPT

What you get when you enrol

  • 12 video lessons across 4 modules, built for experienced professionals
  • Learn-Do-Improve exercises you apply to your own real challenge
  • 20+ downloadable tools: cheat cards, templates, and an exclusive card deck
  • 10+ AI Prompt Guides so you can apply every concept with AI the same week
  • Certificate you can share on LinkedIn and access to the SUE professional community
  • Personal 1-on-1 feedback on your work, plus lifetime access to the SUE Guru GPT

Perfect for

Innovation Leaders Digital Transformation Leads Team Leaders Change Managers HR Professionals AI Champions
Meet your instructor

Astrid Groenewegen

Astrid Groenewegen, co-founder of SUE Behavioural Design and instructor of the Designing AI-Adoption course

Co-founder, SUE Amsterdam · Author, The Art of Designing Behaviour

Astrid has spent 15+ years making behavioural science practical and actionable for organisations worldwide. She is a practitioner, not an academic researcher. Every course reflects that hands-on approach: real frameworks, real cases, real results.

10,000+ trained #1 bestselling author 45+ countries

This is how our courses are rated

Google 4.8/5 Springest 9.7 Bloomville 5 stars
What professionals say

Learners love SUE courses

Behaviour change is no longer something intangible, dependent on a random good idea. I learned how to guide the entire process step by step.
Christa Lerna
Christa Lerna
Behavioural Designer in Healthcare, Lerna.org
The framework, cheat sheets and the tools are very useful. The course is taught at a good pace with a nice mix of theory and practice.
Nele Hens
Digital Officer
A practical framework to apply my know-how of behavioural science in a practical way. The opportunities are in abundant if you start working with it!
Miranda Zwartjens
Miranda Zwartjens
Innovation Lead
Wonderfully practical tools that you can get started with today.
Bas Koerhuis
Innovation Manager
FAQ

Frequently asked questions

Innovation leaders, digital transformation leads, team leaders, change managers, HR professionals, and anyone responsible for making AI adoption stick in their organisation. No prerequisites needed.

Upon choosing your course, you gain access to its content, organised into modules. You'll have lifetime access to all course materials and tools. Our courses feature a mix of videos, texts, and practical assignments, and we equip you with tools, templates, and e-books.

Yes! Once you've completed all modules and exams, you'll receive an EQAC-accredited certificate you can share on LinkedIn.

Yes. Our SUE team offers personal feedback on your assignments. Plus you get lifetime access to the SUE Guru GPT, your AI mentor when we are not around.

Absolutely! Our Academy offers courses for marketing, CX, leadership, talent management, and AI adoption. All are independent with no prerequisites. Email academy@sueamsterdam.com and we'll help you find the right fit.

This course is coming soon. Join the waitlist to be the first to know when enrolment opens. When the course launches, you will be taken to our secure academy platform (powered by Learnworlds) where you complete your payment and get immediate access.

Yes. Many professionals have their organisation cover the cost as professional development. We provide invoices suitable for employer reimbursement. You can also download the syllabus to share with your manager. For teams of 3 or more, email academy@sueamsterdam.com for group pricing.

We're both an Academy and a Consultancy. Our courses are proven in the field, continuously refreshed with real-world client insights. We're the authors of the #1 bestseller 'The Art of Designing Behaviour' and have trained 10,000+ professionals across 45+ countries.

This course comes with a Certificate

Completing this course earns you an official SUE Behavioural Design Academy certificate. It is EQAC accredited and can be added directly to your LinkedIn profile. Recognised by employers across Europe as proof that you can design AI adoption using behavioural science.

SUE Behavioural Design EQAC accredited certificate
Team enrolling in SUE Behavioural Design AI-Adoption course

Enrol as a team

AI adoption works better when your whole team learns together. When everyone shares the same frameworks and language, adoption becomes a shared mission instead of a solo experiment. Enrol together and build alignment from day one.

Volume pricing available for teams of 3+. Includes a shared kickoff session.

Ask about team pricing →

10,000+ professionals. 45+ countries. 9.7/10 rating.

Your AI adoption strategy deserves behavioural science

You have read the curriculum. You have seen the framework. Now the question is simple: will you keep rolling out tools and hoping people use them, or will you start designing adoption?

Join the waitlist →

€690 · One-time payment · Lifetime access · Coming soon

EQAC Accredited Self-Paced Certificate Included Lifetime Access
Designing AI-Adoption · €690 · Coming soon
Join the waitlist →