Themes Leadership training
Behavioural Design Fundamentals · rated 9.3/10

Leadership training in two days

The last training was inspiring. Three months later, everyone is doing the same as before.

Inspiration rarely changes what a team does on Monday. How much influence you have as a leader depends on how you shape the working day. You learn that at your own pace, in 33 lessons.

Online · 33 lessons at your own pace · €1,190 excl. VAT

Start online now →
Participants at a table during a training at SUE Behavioural Design in Amsterdam
Check first

Not sure this fits your situation?

Answer three questions. Then you see what is going on for you.

What do you see back from the last leadership training?

Which behaviour of managers has to change?

What has been done already?

Your situation

You said: enthusiasm in the room, and two weeks later the old behaviour.

You said: a few managers really change, the rest do not.

You said: you are still looking for something that sticks.

You said: all sorts has been done, and it keeps getting stuck.

And they decide too much themselves. Everyone knows you should delegate more. Look at what makes letting go risky on Monday.

And they avoid difficult conversations. Avoiding is the easiest path. Make the conversation easier, not the leader braver.

And they say the new thing and do the old. The team follows their behaviour, not their words.

Leadership is what you do on Monday. Monday has not changed.

The training changed the leader for two days. The Monday after was the same: the same agenda, the same pressure from above. And in the moment, the old habit beat the good intention. Inspiration rarely survives Monday.

Tomorrow, pick one moment in a manager's week when the new behaviour has to happen. Change that moment, for example with a fixed question in the team meeting. Designing moments like that is what you learn in two days.

Do not look at who changed. Look at what was different around them.

The few managers who show the new behaviour probably had a boss who asked for it. Or a meeting with room for it. The rest did not. What the team sees, the team does. And whoever sets up the meeting decides what happens in it.

Tomorrow, compare the environment of one leader who changed with that of one who did not. The difference is your design brief.

Do not start with a profile. Start with one behaviour at one moment.

A leadership profile describes everything at once. So nothing changes. Behaviour changes one moment at a time: this conversation, this meeting.

Tomorrow, pick the one behaviour that makes the biggest difference to the team. And the one moment in the week when it has to happen. Then look at what makes the old behaviour easier there. Usually it is the fixed way the meeting runs.

You wanted to change the leaders. Design the situation they lead in.

Inspiration, profiles, appraisals: every approach made the leader the subject. After years of models and sessions, people get used to it. And a programme that is imposed triggers resistance. What managers do depends on their agenda, their own boss and what carries the least risk on Monday.

Tomorrow, plan no new programme. First map what holds the current leadership behaviour in place. Then design the environment that holds the new behaviour.

Behavioural Design Fundamentals · online · 33 lessons

After the 33 lessons you see why leadership behaviour slips back. And you know how to design the situation that holds the new behaviour.

Start online now →

Online · 33 lessons at your own pace · €1,190 excl. VAT

Programme, dates and price in one PDF. Forward it to whoever decides on the training budget.

We send you the brochure and a few emails about the training. You can unsubscribe at any time. Read the privacy policy. This form is protected by reCAPTCHA; Google's Privacy Policy and Terms of Service apply.

SUE's leadership training takes two days in Amsterdam. You learn why leadership behaviour slips back after a training, and how to shape the situation so the new behaviour lasts. It is for managers and for HR and L&D professionals who develop leadership, with no prior knowledge required. It costs € 1,490 excl. VAT, for at most 16 participants.

10,000+
trained
9.3/10
Springest
4.8/5
Google rating
EQAC
certified
Portrait of Margreet Schoemaker

“Two enormously inspiring days with fun people with totally different backgrounds. Suitable for everybody who wants to know more about influencing behaviour and wants to learn about the tools to do this.”

Margreet Schoemaker, Teamleader, Rabobank · took the Fundamentals ★★★★★

10,000+ professionals trained, including people from

Heineken KPN ANWB Randstad Achmea Eneco Centraal Beheer
What you learn

After two days you can do this.

You see why managers' good intentions evaporate on Monday.

You pick one behaviour at one moment, instead of a whole profile at once.

You design the meeting, the agenda and the default so the new behaviour becomes easy.

You use what the team sees as a lever, so new behaviour spreads.

You learn this with the Behavioural Design method and the SUE Influence Framework, the same approach SUE used to support change at organisations such as ABN AMRO and the City of Antwerp.

The programme

Two days: first see why leadership behaviour slips back, then design.

Day 1

Diagnosis: why the old behaviour wins

  • How decisions are really made: why inspiration rarely leads to different behaviour.
  • The SUE Influence Framework: which forces keep the current leadership behaviour in place, and which carry the new one?
  • Behavioural interviews: how to hear in half an hour what managers do not say in an evaluation.
Day 2

Design: making the new behaviour the easiest option

  • From insight to intervention with SWAC: what has to change in the situation, not in the leader.
  • Prototyping and testing: try it small in one team before you roll it out.
  • AI as a help in analysis and writing, so you apply the method quickly after the training too.

A maximum of 16 participants. You practise on real behavioural cases from practice, and after two days you apply the method to the leadership behaviour that has to change in your organisation.

Which leadership training?

Not inspiration that evaporates, but a method you use on Monday.

Leadership programmeKeynote or inspiration dayBehavioural Design Fundamentals
What it is aboutLeadership models and competenciesEnergy and new ideasWhat leaders do at a concrete moment
What you practiseReflecting on your own styleLittle to nothingDiagnosis and design on real behaviour cases
What you do on MondayWork on your development pointsRetell the insightSet up one moment in the week differently

If you are looking for personal development or coaching as a leader, a leadership programme is the better fit. If you want leadership behaviour to last after the training, you are in the right place.

Who teaches this?

You learn it from people who design behaviour themselves.

Kirsten Kremer, trainer and consultant at SUE Behavioural Design

Kirsten Kremer

Trainer & consultant

Helps organisations understand why people do what they do, and steers it in culture and wellbeing programmes.

Birgitta Vrins, trainer and consultant at SUE Behavioural Design

Birgitta Vrins

Trainer & consultant

Designs lasting change in healthcare and sustainability, in people and in organisations.

Thijs Perquin, product designer and UX strategist, trainer at SUE Behavioural Design

Thijs Perquin

Product designer & UX strategist

Turns behavioural science into practical solutions that help teams innovate faster.

Mylene Samuels, trainer and consultant at SUE Behavioural Design

Mylene Samuels

Trainer & consultant

Founded the Behavioural Design Circle at ABN AMRO and has spent 25 years on customer behaviour and change.

What participants say

9.3 out of 10. 98% recommend the training.

Valuable training where existing knowledge is clearly incorporated into practical frameworks, making behavioral design accessible to everyone.

Portrait of Sandra Ahlers
Sandra Ahlers
Change Leadership Consultant, Sandra Ahlers Consultancy
★★★★★

The mix of theory and practice worked well. The summary and take-away moments of each chapter helped. I liked that you could immediately apply the material in practice. I have no points for improvement. One of the best training ever!

Portrait of Ruth de Groot
Ruth de Groot
Learning & Development Lead, Allen & Overy
★★★★★

A lot of insights and concepts. It was valuable to first work with each of the elements of the IF separately before combining them in a bigger exercise.

Portrait of Elise Diepeveen
Elise Diepeveen
Director People & Organization Development, Stork
★★★★★
Springest
9.3/10
★★★★★
Google Reviews
4.8/5
★★★★★
EQAC certified
What you take home

The Behavioural Design Toolkit: everything you need to do it on Monday.

SUE Influence Framework Canvas

Maps, in one overview, the forces that hold your change back and those that carry it.

SWAC intervention tool

Translates your diagnosis into interventions that make the new behaviour easier than the old.

Jobs-to-be-Done Canvas and cheat sheet

Shows what people are really trying to get done, and why the old behaviour fits that.

Behavioural Interview Guide

The questions that let you hear what people do not say in the meeting.

Behavioural Statement and Prototyping Guide

Pins down exactly which behaviour you want to see and how you test it small before rolling out.

AI Mentor, EQAC certificate and BD Club

After purchase you receive the AI Mentor, after the training your certificate and lifelong membership of the Behavioural Design Club.

Through your employer

How to get your employer on board

Most participants take the training on their employer’s budget or their own training budget. The VAT invoice goes to your organisation: €1,490 excl. VAT. Open the email below, fill in three things and send it to your manager.

Subject: Request for the Behavioural Design Fundamentals trainingDear [name], I would like to attend SUE's Behavioural Design Fundamentals training: two days in Amsterdam on [date], 1,490 euros excl. VAT. SUE invoices [organisation] directly. I want my team to actually do something differently after we agree on a good plan. We usually try to fix that with better arguments. The SUE method turns that round: first understand why someone does or doesn't do something, then design the situation so the behaviour we want becomes the easy option. The training works with real examples from practice. I bring back the Influence Framework, the templates and cheat cards, and use them afterwards on [project or question]. I also come back with an EQAC-accredited certificate. If you agree, I will book this week. Best regards, [name]
Behavioural Design Fundamentals · 2 days · Amsterdam

Leadership that lasts is not better inspired. It is better designed.

Start online now →

Online · 33 lessons at your own pace · €1,190 excl. VAT

Frequently asked questions

One more thing

Because it inspires but leaves the situation unchanged. After the training you go back to the same team, the same agenda and the same habits. The behaviour that worked for years pulls you back. The gap between intention and action is the core problem of leadership development.

For managers and team leads, and for HR and L&D professionals who develop leadership in their organisation. No background in behavioural science required.

A maximum of 16 participants per edition, at SUE on the 's-Gravenhekje in Amsterdam. English-language editions run several times a year; the next date is shown next to the button on this page and you choose from all dates when you enrol.

€ 1,490 excluding VAT, including the Behavioural Design Toolkit, lunch, the EQAC certificate, access to the AI Mentor after purchase and lifelong membership of the BD Club.

An EQAC-certified Behavioural Design Fundamentals certificate. Participants rate the training 9.3 out of 10.

Yes. For teams there is the Sprint: the same two days at your location, with your own challenge as the case, for 5 to 24 participants. For a whole management team over a longer period there is Influential Leadership.

A training gives knowledge: models, theory, insight. Behaviour only changes when the environment changes with it: the meetings, the habits and what the team sees each other do. This training teaches you to design that environment.

With your whole team? See the team trainings.

Prefer to read first?

Three guides for those who want to read first.

Whoever inspires leaders hopes for different behaviour. Whoever designs their situation gets it.

Leadership behaviour that lasts after the training. Fundamentals online · start today
Start online now