Online Course · Navigating Conflict and Getting Buy-In

Learn to frame any conversation and proposal so people say yes.

A course about framing: the invisible skill behind every decision that goes your way.

Most professionals believe better arguments lead to better decisions. They prepare facts, build a case, present data. And still: no. Decisions aren't made on the basis of the strongest argument. They're made on the basis of the strongest frame, and that's something you can learn to control.

  • Why your best arguments don't land
  • Redefining problems so your solution becomes the obvious one
  • Turning "me vs you" into "us vs it"
  • Framing in the moment, even when caught off guard
Preview Course
Status
Coming soon
Lessons
12
Price
€690

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Trusted by experienced professionals working at

Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ
Skills you will gain
Reframe any conversation in your favour Redefine the problem so your solution becomes obvious Find the shared ground that makes people say yes Think on your feet in high-pressure moments Become someone people trust and listen to Make influential communication your default
What you will get

Your learning journey, lesson by lesson

Lesson 1: Why strong arguments often fail to persuade — and what actually shapes how people interpret what you say.
Lesson 2: Why pushing back against resistance usually makes it stronger — and what to do instead.
Lesson 3: Where the ability to reframe a conversation gives you a decisive advantage at work.
Lesson 4: A five-step method for reframing any conversation so your position becomes the logical conclusion.
Lesson 5: How to open with something everyone agrees with — and why that makes the rest of your argument land harder.
Lesson 6: How to redefine what the real problem is — so you control the terms of the whole conversation.
Lesson 7: How to shift the dynamic from "me versus you" to "us against the real obstacle."
Lesson 8: How to choose the three facts that make your case feel undeniable — concrete, human, and hard to argue with.
Lesson 9: How to land on a clear, action-oriented conclusion that feels like the only logical next step.
Lesson 10: How to build a complete reframe from scratch — worked through step by step with a real example.
Lesson 11: How to reframe a conversation in real time — without preparation — when it starts going in the wrong direction.
Lesson 12: Why who delivers the message matters as much as the message itself — and how to use that to your advantage.
Bonus: How to turn reframing from a technique you know into a habit you use automatically.
Training language 🇬🇧 English
Subtitles 🇳🇱 Dutch  ·  🇩🇪 German  ·  🇸🇪 Swedish  ·  🇫🇮 Finnish  ·  🇬🇧 English
Training feedback 🇬🇧 English  ·  🇳🇱 Dutch
Professionals during a SUE Behavioural Design framing and buy-in training in Amsterdam SUE Behavioural Design toolkit with templates, cheat cards, and frameworks

12 lessons. 3 modules. 100% practical. Coming soon.

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€690 · Lifetime access · Be the first to know

AI Inside

AI-Powered Behavioural Design

AI Prompt Guides + Exclusive access to SUE Guru in Claude, Co-Pilot or ChatGPT

Every module comes with dedicated AI prompts that accelerate your learning and sharpen your outcomes. Plus lifetime access to the SUE Behavioural Design Guru, your personal AI mentor for applying behavioural science long after the course ends. Available for Claude, MS Copilot and ChatGPT.

SUE Behavioural Design AI Guru
What every course includes

Everything you need to learn, apply, and actually use

Take a sneak peek inside the learning environment

12 video lessons at your own pace

Short, focused modules. Pause, rewind, revisit.

Tools, templates, and cheat cards

Downloadable frameworks you keep forever.

AI Prompt Guides + Exclusive access to SUE Guru

Apply every concept in Claude, Co-Pilot or ChatGPT. Your mentor for life.

Certificate + personal feedback

Share on LinkedIn. 1-on-1 feedback from our team.

Lifetime access. Subtitles in 5 languages.

Start today. Learn forever. EN, NL, SV, DE, FI.

Not for you if

You are looking for presentation techniques or a public speaking course. Framing is about how you position ideas and steer conversations, not how you deliver them on stage.

Who this is for

Does this sound like you?

Perfect for Senior Leaders Change Managers Team Leads Project Managers Consultants HR Professionals

Your best ideas keep getting rejected. You want to understand why and know how to change that.

You communicate a lot but move little. You lack a framework for steering conversations.

You want to build support for decisions your team isn't yet on board with.

You want to bring stakeholders along without depending on their goodwill.

You advise but your recommendations are too rarely followed. You want to change that.

You want to have hard conversations in a way that opens people up rather than shuts them down.

Meet your instructor

Astrid Groenewegen

Astrid Groenewegen, co-founder of SUE Behavioural Design and instructor of the Navigating Conflict and Getting Buy-In course

Co-founder, SUE Amsterdam · Author, The Art of Designing Behaviour

Astrid has spent 15+ years making behavioural science practical and actionable for organisations worldwide. She is a practitioner, not an academic researcher. Her approach: frameworks you can apply straight away, grounded in real cases.

10,000+ trained #1 bestselling author 45+ countries
The Art of Designing Behaviour

Author of

The Art of Designing Behaviour

#1 bestseller · Boom Publishers

What professionals say

Learners love SUE courses

This is how our courses are rated

Google 4.8/5 Springest 9.7 Bloomville 5 stars
FAQ

Frequently asked questions

For senior leaders, change managers, team leads, project managers, consultants, and HR professionals who need to get buy-in for ideas, navigate conflict, or lead change. No prerequisites needed.

Upon choosing your course, you gain access to its content, organised into modules. You'll have lifetime access to all course materials and tools. Our courses feature a mix of videos, texts, and practical assignments, and we equip you with tools, templates, and e-books.

Yes! Once you've completed all modules and exams, you'll receive an EQAC-accredited certificate you can share on LinkedIn.

Yes. Our SUE team offers personal feedback on your assignments. Plus you get lifetime access to the SUE Guru, your AI mentor when we are not around.

Absolutely! Our Academy offers courses for marketing, CX, leadership, talent management, and AI adoption. All are independent with no prerequisites. Email academy@sueamsterdam.com and we'll help you find the right fit.

This course is coming soon. Join the waitlist and you will be the first to know when it launches. Once available, you will enrol on our secure academy platform (powered by Learnworlds) and get immediate access to all course materials.

Yes. Many professionals have their organisation cover the cost as professional development. We provide invoices suitable for employer reimbursement. You can also download the syllabus to share with your manager.

Email academy@sueamsterdam.com for a tailored in-company proposal.

We're both an Academy and a Consultancy. Our courses are proven in the field, continuously refreshed with real-world client insights. We're the authors of the #1 bestseller 'The Art of Designing Behaviour' and have trained 10,000+ professionals across 45+ countries.

This course comes with a Certificate

Completing this course earns you an official SUE Behavioural Design Academy certificate. It is EQAC accredited and can be added directly to your LinkedIn profile. Recognised by employers across Europe as proof that you can navigate conflict and get buy-in using behavioural science.

SUE Behavioural Design EQAC accredited certificate
Team enrolling in SUE Behavioural Design framing course

Enrol as a team

Framing is a team sport. When your whole team shares the same frameworks, buy-in becomes a shared language instead of a solo mission. Enrol together and build alignment from day one.

Volume pricing available for teams of 8+. Includes a shared kickoff session.

Ask about team pricing →

10,000+ professionals. 45+ countries. 9.7/10 rating.

Your next proposal deserves a better frame

Ideas that speak for themselves do not exist. How you frame them determines whether people say yes or no. That is what you learn here.

Join the waitlist →

€690 · One-time payment · Lifetime access · Coming soon

EQAC Accredited Self-Paced Certificate Included Lifetime Access
Navigating Conflict and Getting Buy-In · €690 · Coming soon
Join the waitlist →