Online Course · Leading Change and Transformation

Learn to design change that sticks, even when resistance is high.

A behavioural science course for people leading change who want to understand why initiatives stall.

Most change initiatives start with a kick-off, a story about the need for change, and a plan. Your team nods. Six months later, nothing has changed.

  • Why your team agrees in the meeting and changes nothing after
  • Communicating change so people feel it, not just hear it
  • Making the right behaviour the easy behaviour
  • Making change stick, even under pressure
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Price
€690 excl. VAT

You will complete enrolment on our secure academy platform

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Trusted by experienced professionals working at

Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ Heineken ING Bank KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media City of Amsterdam Rijkswaterstaat Sony eBay CZ
Skills you will gain
Diagnose why people resist Communicate so people move Redesign the contexts that create resistance Turn pushback into progress Build habits that survive pressure Build and test behavioural interventions with AI
What you will get

Your learning journey, lesson by lesson

Lesson 1: Why logical arguments rarely convince people to change — and what actually determines whether they resist or embrace it.
Lesson 2: The five automatic filters people apply when deciding whether to accept change — and how to design for them.
Lesson 3: How to map all the forces pulling your team toward change and all the forces pushing them away from it.
Lesson 4: How to understand what your team members are truly trying to get from their work — beneath the surface.
Lesson 5: How to communicate change in a way that sparks imagination rather than triggering defensiveness.
Lesson 6: How to connect the change you're leading to what your team genuinely cares about.
Lesson 7: How to design the environment around a decision so that the right choice becomes the easy choice.
Lesson 8: How to intervene at the specific moments when people are most open to changing their behaviour.
Lesson 9: How to make new behaviours stick in a team so they survive pressure, distraction, and tight deadlines.
Lesson 10: How to read resistance as useful information — and turn it into better decisions rather than wasted energy.
Lesson 11: A toolkit of proven psychological principles that leaders can use to make change more likely to succeed.
Lesson 12: How to build a rhythm of learning and adjustment that keeps change moving rather than stalling after launch.
Lesson 13: How to shift your identity from someone who manages change to someone who designs it deliberately.
Capstone: Design a complete change strategy for a real challenge in your organisation — with personal instructor feedback.
Training language 🇬🇧 English
Subtitles 🇳🇱 Dutch  ·  🇩🇪 German  ·  🇸🇪 Swedish  ·  🇫🇮 Finnish  ·  🇬🇧 English
Training feedback 🇬🇧 English  ·  🇳🇱 Dutch
Professionals during a SUE Behavioural Design change management training in Amsterdam SUE Behavioural Design toolkit with templates, cheat cards, and frameworks

13 lessons. 5 modules. 100% practical. Ready?

Start learning now →

€690 excl. VAT · Lifetime access · Start immediately

AI Inside

AI-Powered Behavioural Design

AI Prompt Guides + Exclusive access to SUE Guru in Claude, Co-Pilot or ChatGPT

Every module comes with dedicated AI prompts that accelerate your learning and sharpen your outcomes. Plus lifetime access to the SUE Behavioural Design Guru, your personal AI mentor for applying behavioural science long after the course ends. Available for Claude, MS Copilot and ChatGPT.

SUE Behavioural Design AI Guru
What every course includes

Everything you need to learn, apply, and actually use

Take a sneak peek inside the learning environment

13 video lessons at your own pace

Short, focused modules. Pause, rewind, revisit.

Tools, templates, and cheat cards

Downloadable frameworks you keep forever.

AI Prompt Guides + Exclusive access to SUE Guru

Apply every concept in Claude, Co-Pilot or ChatGPT. Your mentor for life.

Certificate + personal feedback

Share on LinkedIn. 1-on-1 feedback from our team.

Lifetime access. Subtitles in 5 languages.

Start today. Learn forever. EN, NL, SV, DE, FI.

Not for you if

You are looking for a project management methodology. Or if you see resistance as a communication problem that a better kick-off will fix. This course is about redesigning the context, not improving the message.

Who this is for

Does this sound like you?

Perfect for Senior Leaders Change Managers Team Leads Department Heads Operational Leaders HR Professionals

You initiate change but see people nod along and do nothing. You want to break that pattern.

You run professional change programmes but keep hitting the same resistance.

You want to get your team moving without managing for compliance.

You have a mandate to change things but the people who need to act aren't moving.

You want to change not just processes but the behaviour around them.

You support change initiatives and want to add a behavioural science approach.

Meet your instructor

Astrid Groenewegen

Astrid Groenewegen, co-founder of SUE Behavioural Design and instructor of the Leading Change course

Co-founder, SUE Amsterdam · Author, The Art of Designing Behaviour

Astrid has spent 15+ years making behavioural science practical and actionable for organisations worldwide. She is a practitioner, not an academic researcher. Her approach: frameworks you can apply straight away, grounded in real cases.

10,000+ trained #1 bestselling author 45+ countries
The Art of Designing Behaviour

Author of

The Art of Designing Behaviour

#1 bestseller · Boom Publishers

What professionals say

Learners love SUE courses

This is how our courses are rated

Google 4.8/5 Springest 9.7 Bloomville 5 stars
FAQ

Frequently asked questions

For senior leaders, change managers, team leads, department heads, operational leaders, and HR professionals responsible for making change happen who keep running into the same resistance. No prerequisites needed.

Upon choosing your course, you gain access to its content, organised into modules. You'll have lifetime access to all course materials and tools. Our courses feature a mix of videos, texts, and practical assignments, and we equip you with tools, templates, and e-books.

Yes! Once you've completed all modules and exams, you'll receive an EQAC-accredited certificate you can share on LinkedIn.

Yes. Our SUE team offers personal feedback on your assignments. Plus you get lifetime access to the SUE Guru, your AI mentor when we are not around.

Absolutely! Our Academy offers courses for marketing, CX, leadership, talent management, and AI adoption. All are independent with no prerequisites. Email academy@sueamsterdam.com and we'll help you find the right fit.

When you click "Enrol now" you will be taken to our secure academy platform (powered by Learnworlds) where you complete your payment. You get immediate access to all course materials and can start learning right away.

Yes. Many professionals have their organisation cover the cost as professional development. We provide invoices suitable for employer reimbursement. You can also download the syllabus to share with your manager.

Email academy@sueamsterdam.com for a tailored in-company proposal.

We're both an Academy and a Consultancy. Our courses are proven in the field, continuously refreshed with real-world client insights. We're the authors of the #1 bestseller 'The Art of Designing Behaviour' and have trained 10,000+ professionals across 45+ countries.

This course comes with a Certificate

Completing this course earns you an official SUE Behavioural Design Academy certificate. It is EQAC accredited and can be added directly to your LinkedIn profile. Recognised by employers across Europe as proof that you can design change using behavioural science.

SUE Behavioural Design EQAC accredited certificate
Team enrolling in SUE Behavioural Design course

Enrol as a team

Behavioural Design is a team sport. When your whole team shares the same frameworks, change becomes a shared language instead of a solo mission. Enrol together and build alignment from day one.

Volume pricing available for teams of 8+. Includes a shared kickoff session.

Ask about team pricing →

10,000+ professionals. 45+ countries. 9.7/10 rating.

Your next change initiative deserves a better approach

Managing resistance is reactive. Designing change so that resistance has less room to grow is a different approach altogether. That is what you learn here.

Start learning now →

€690 excl. VAT · One-time payment · Lifetime access · Start immediately

EQAC Accredited Self-Paced Certificate Included Lifetime Access
Leading Change & Transformation — €690 excl. VAT · Lifetime access
Start learning now →