96% of our behaviour is unconscious. More mindfulness, more discipline or more willpower won't change much, because the problem sits in the work context rather than in the people. You design happiness at work by changing the environment: the defaults, the calendars and the room for curiosity, flow, mastery and connection. That's what you learn with Behavioural Design.
"We launched a great wellbeing programme. Sick leave hasn't dropped."
10,000+ professionals trained, including people from
They're documented by Kahneman, Cialdini and Csikszentmihalyi. They apply to your employees, your managers and your own working day. And they're all designable. Leave them unaddressed, and every wellbeing programme evaporates after launch.
Everyone knows a break is good for you. Yet you keep emailing through lunch. Knowledge is necessary but not sufficient: between knowing and doing sits a gap no mindfulness app closes.
Not from a lack of motivation, but from being human. At the moment of choice, the next meeting beats the walk you had planned. The calendar drives behaviour, not the intention.
After years of fruit baskets, yoga classes and resilience training, desensitisation sets in. Another wellbeing initiative feels like another obligation, not relief.
Whoever designs the calendar default effectively designs everyone's working day. If back-to-back meetings are the default, people must actively choose focus time.
Mandatory team outings and mandatory mindfulness sessions backfire the moment they restrict freedom of choice. The more you impose, the more resistance you get. Happiness at work doesn't come from coercion.
If the confidential counsellor is three clicks deep on the intranet, they don't exist for most employees. The distance to support often matters more than its existence.
Most wellbeing programmes speak to the conscious, rational part of the brain. But working behaviour lives on autopilot. A workshop on resilience doesn't reach that autopilot.
Designing happiness at work is the process by which an organisation shapes the work context so that curiosity, flow, mastery and connection can structurally emerge. Not by convincing employees with wellness campaigns and mindfulness apps, but by designing the defaults, the calendars and the social norms so that happiness at work is the result of the environment, not individual willpower.
The HR and wellbeing professionals among our 10,000+ alumni have one thing in common.
At the Academy you learn a lot about behaviour change and how to apply it, in a short time. The training flew by and was really well structured. It's amazing how complex material comes to life in such an enjoyable and interactive course. I will definitely apply this in my work.

The programme with SUE taught me the importance of thinking about the person behind the customer, because a customer doesn't act from expected rational patterns. As an organisation it's important that we think outside-in at the right moments to create the value we badly need.

I'm so pleased with these results. The order of first running a Behavioural Design Sprint, then testing, then measuring impact worked really well. We're now in a position to roll this out with confidence. The numbers and effects help us really convince people.

Team Wellbeing and Employee Happiness is the new online Deep Dive on the four contexts that shape happiness at work: not fixing the person, but redesigning the environment they work in.
Want to tackle it with your whole team or organisation? See the in-company formats ↓
Three in-company formats, depending on how deep you want to go and how long you want to build. Always applied to your own happiness-at-work challenge.
Most behavioural science knowledge is locked up in academic papers. SUE built the Influence Framework, a practical step-by-step approach any HR professional, manager or wellbeing lead can apply without a scientific background.
“ SUE Behavioural Design was a genuine experience that changed how I look at behaviour. They take you through challenging topics in a very pragmatic way. I think the Influence Framework will solve many problems in the world. It's more than just a method, it's a fundamentally different way of thinking.
In-depth articles on the behavioural science behind happiness at work, written from SUE's own practice.
The four contexts from De Gelukscode (The Happiness Code): curiosity, flow, mastery and connection, and how to build them structurally in an organisation.
Read article →It takes 23 minutes to get back into flow after an interruption. Why most office environments sabotage flow, and how to design around it.
Read article →The willpower myth, the individual-focus mistake and the quick-fix fantasy. Why well-intentioned wellbeing policy backfires.
Read article →Pulse surveys and eNPS measure happiness at work. Almost no organisation designs it. The difference between measuring and designing, explained.
Read article →Happiness at work is the structural sense of fulfilment, energy and connection people experience in their job. It goes beyond satisfaction: it's the degree to which people feel seen, challenged and connected. Behavioural science shows happiness at work mostly comes from the right context, and only then from the right mindset.
Wellbeing programmes fail because they focus on the individual: more mindfulness, more discipline, more willpower. But 96% of our behaviour is unconscious and shaped by context. If context is the problem, individual training doesn't help. You need to change the work environment, not the person.
According to the model from De Gelukscode (The Happiness Code) by Astrid Groenewegen, four contexts produce happiness at work: curiosity, room for exploration and learning; flow, uninterrupted focus without constant disruption; mastery, growing just outside your comfort zone; and connection, genuinely feeling seen and heard. If one context is missing, the whole falls apart.
Yes. Most organisations choose an in-company programme, where we apply the Behavioural Design method on site to your own happiness-at-work challenge. That can be a one-day Masterclass for a team, a multi-day Sprint, or an organisation-wide Learning Journey. Your team works on the behaviour that is actually stuck in your organisation, not a case study from a book.
It depends on the format. An individual Deep Dive starts from €690 and the two-day Fundamentals Course from €1,190. For teams and organisation-wide wellbeing programmes, we design an in-company Masterclass (€7,990), a Sprint or a Learning Journey. In a no-obligation call we look together at which format fits your challenge and scale.
From wellness programme to context design. The Behavioural Design Method gives you the framework to design it.